How much does BoardMark cost?

There are three plans: Free at ฿0 for a company with at most 2 users and 2 projects; Pro at ฿249 per seat per month, with the first 2 seats of every company always free; and Premium at ฿329 per seat per month for every seat. Prices exclude 7% VAT. Billing is post-paid, monthly, in Thai baht, for the days a seat is actually enabled.

Yes. A company with at most 2 enabled users, at most 2 projects and up to 10 GB of files is on the free tier and gets no invoice. Before enabling a 3rd user, creating a 3rd project or going over 10 GB, verify your email and complete your tax profile — no card required. A coupon code from the BoardMark team adds free seats for a while.

The plan belongs to the company: everyone in it gets the same features. Free is a Pro company still within the free tier (at most 2 users, 2 projects and 10 GB of files) and gets no invoice. Pro has everything with no user or project limit, at ฿249 per seat from the 3rd seat. Premium has everything in Pro plus LINE notifications and custom board columns (add, rename, reorder and delete columns; category, WIP limit, colour and meaning), at ฿329 for every seat, with more features coming. Storage is priced the same on every plan, and two-step sign-in, notifications on your devices and webhooks come with every plan, Free included.

An upgrade takes effect at once; a downgrade takes effect at the end of the day (00:00 Bangkok time). Enabled seats are counted every day together with that day's plan, so the month's invoice has a line per plan — for example Pro for 12 days and Premium for 18. The day of a change is billed at the higher plan, and the 2 free seats apply on Pro days only.

It takes effect at the end of the day (00:00) and can be cancelled until then; everyone keeps Premium meanwhile. Afterwards LINE notifications stop (each person's settings are kept), and boards with custom columns keep working as they are, but their columns cannot be edited until you upgrade again. All your data stays.

No. Premium bills every seat, even with 2 users or fewer. Free-seat coupons from the BoardMark team do apply to Premium days.

There is no trial, but billing is by the day: upgrade today and go back tomorrow, and you pay Premium only for the days you had it.

Only company admins, in the web app, on the plan card of the admin console; AI agents and MCP cannot change it. Upgrading to Premium needs a verified email and a complete tax profile first, even with 2 users or fewer or a coupon. Other members see which features are Premium and can press Ask your admin to upgrade (once every 24 hours per person), which emails and notifies the admins who receive plan and billing notices. Those admins get an email for every upgrade, scheduled downgrade, cancellation and completed downgrade.

A coupon is a code from the BoardMark team, in the form XXXX-XXXX-XXXX, that gives your company extra free seats on top of the 2 that are always free, for a set time: a number of months from the day you redeem it, or until a fixed date. Meanwhile you can enable users up to the total free seats at no cost. Coupons give free seats only; the seat price stays the same. They work on Pro and Premium — on a Premium day, which has no 2 free seats, the free seats are the coupon's.

At signup, press Have a coupon code? on the signup form and type the code; a campaign link fills it in for you, and the code is checked as you type. After you sign up and sign in, the app opens a confirmation in the admin console: press Redeem coupon. Already signed up? A company admin types the code on the Coupon card of the admin console, under the billing estimate. Only company admins can redeem a code, and a wrong or unusable code never stops you from signing up.

Each code can be redeemed once, by one company. Every code has an expiry date: the last day it can be redeemed. A company holds one coupon at a time; a new code can be redeemed after the current one ends. Free seats are counted per day, so a coupon that ends mid-month is prorated to the day. While the coupon runs, enabling users up to 2 + the coupon's seats and creating more projects needs only a verified email; the tax profile can wait. Seats beyond that and storage above 10 GB follow the normal rules. Every company admin gets an email and an in-app notice when the coupon is redeemed, 7 days before it ends and on the day it ends.

Nothing is locked or made read-only: your users and projects stay. From the day after the coupon's last day, every seat above the 2 free ones costs ฿249 per seat per month (on Premium every seat, ฿329), excl. VAT, prorated per day, on the invoice of the 1st of next month. Complete the tax profile before it ends, or suspend users you no longer need if you do not want to pay more. From 7 days before the end, the admin console shows the estimate for after the coupon ends.

Yes. The Private plan is your company's own BoardMark: its database, file storage and every service are separate from other customers, hosted on Amazon Web Services (AWS) in the Thailand region, with Pro or Premium features, priced on your team size and requirements. Call the office on +66 2 162 0801 or mobile +66 85 027 1407, or email support@boardmark.ai.

Yes. Enabled seats are counted every day (seat-days) and averaged over the month: on Pro, billable seats = max(0, total seat-days ÷ days in month − 2); on Premium every seat-day counts; rounded to 2 decimals.

No. An agent uses the rights of the user who connected it and costs nothing extra.

Every company gets 10 GB of attachment storage free, on every plan. Free-tier companies are capped at 10 GB; once a company has left the free tier, the month's peak above 10 GB is rounded up to 10 GB blocks at ฿70 per block, up to a ceiling of 1 TB per company by default (it can be raised on request).

Yes. A juristic company with a complete tax profile can choose Do not withhold, 1% (e-WHT) or 3% (WHT) withholding tax, deducted from the pre-VAT amount with any payment method, then upload the WHT certificate (50 ทวิ) as a PDF or image on the invoice page.

Pay each invoice in the app by card (the card can be kept on file for next time) or PromptPay QR, or by bank transfer to the account printed on the invoice. Invoices are issued on the 1st of the following month and are due within 15 days.

Prices are in Thai baht plus 7% VAT. You get a PDF invoice for every month with a charge, and a PDF receipt / tax invoice in the Thai tax-invoice format once it is paid, issued by I C Develop Company Limited with your tax profile as the buyer. Download them from the invoice page; emails tell you when an invoice is issued and when it is paid.

Yes — companies in any country, and individuals in the United States. A company whose country is not Thailand pays in US dollars (USD): Pro $8 per seat per month (the first 2 seats are still free), Premium $10 per seat and extra storage $2 per 10 GB block. It is an export of services, so VAT is 0% and there is no withholding tax; you pay by card and get an English invoice and receipt. Taxes in your own country (such as VAT under the reverse charge) are yours to account for. Companies in the European Union enter their VAT ID in the tax details; individuals in the EU can use the free tier only for now. All data is stored in Thailand: /data-location.

Reminder emails go out before and after the due date. More than 30 days after the due date the company becomes read-only, and after 60 days it is suspended. Company admins can always open their invoices and pay.